Monday, January 22, 2007

hot brown sugah opens her trap yet again

JETTA EXPRESS

the worst freight service ever.

i called jetta to collect my boxes on the 27th dec. they said they'll charge me an extra 40bucks for having to collect the boxes from my place. fine with me. renting a van and paying for petrol will be more expensive anyways. the courier guy from a different company came and delivered my boxes to jetta sydney. along with the boxes, i gave them the list of the number of boxes and the content of the boxes as well (i'd like to think we're that efficeint and helpful). we also didn't pack more than 30kg per box so it'll be easier for the guys to carry the boxes. on the list of boxes, i had 18 boxes. so that's my 27th dec story.

the next day, 28th dec 06, a guy by the name of greg called me up in the arvo at around 3 to confirm with me the number of boxes i had. he said, according to the courier service docket, i have only 17 boxes while my list said i have 18. he had to call me about three more times to confirm that i had 18 boxes indeed. greg told me about the bill and it was pretty exorbitant. i asked him to break it down to me and apparently, i was chagred 70bucks for the delivery service from my place to jetta sydney's office. CHEH! well, since i'll be sharing the costs with the now exhousemate, i thought, problem settled........NOT.

when i received my boxes a couple of weeks ago, i had 17 boxes only. i called up jetta and the manager picked up. he said the document he had of my boxes stated that i had 17 boxes and that was that. i tried to explain to him that greg called to confirm with me that i had 18 boxes that next day and he said no, his black and white said i only had 17. and besides, greg works only in the arvo. (???????) i was getting pissed, naturally. the store manager didn't want to listen to me. i tried askin for his name and he said i only needed to know that he's the manager for jetta sydney. waaaaa...... he got me into a screaming fit. i accused him of drinking and taking drugs while at work and he thinks i'm the one doing just that. he claimed that he hasn't touched a drink for 25 years(he sounded proud of that, good for him). then dad also talked to him. dad said there was a screw up somewhere (note: dad didn't point any fingers to anyone okay) and the store manager got so defensive and said he didn't screw up coz he didn't handle my boxes. yes, yes, put the blame on other people mister store manager.

so we called jetta melbourne and we found out that his name was dave. dave oh dave. the lady we talked to told us to call dave back and tell him that lyle asked him to do something about it. which we did, which he didn't. dave accused us of lying to him by makin use of lyle's name (whatever) and he said he called SIA sydney and basically, we weren't getting anywhere. (we were using SIA to cargo the boxes). screaming fit part II began and ended (let's not get into the ugly details).

we took many days and a whole lot of overseas calls to melb to bug JETTA about my missing box. the thing is, if its the last box (box number 18) that was missing, that would be fine... a mistake but a more commonsensical one. it was the box in between that was missing and THAT didn't make sense to us. jetta said they'll get back to me but its been ages now, not even an e-mail. i was also promised an e-mail on the breakdown of my bills, still none.

a week ago, josephine from singapore called me. she's working at the changi airport baggage service and said she's got my box. scrfeaming fit part III began.... but this was the happy one, of course.

so there. if you plan to make use of jetta, you can dig your own grave. the service is poor and very very dodgy. they said they'll charge me at a very low price but they didn't.

okay, different story here.

i'm staying home today and i've been drinking water. been to the toilet a few times and my mum actually keeps track of the number of times i went to the toilet!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! oh my gawd! what's up with her? i seriously want to live away from her, really. what next? she'll count the number of underwears i have and will question me if i'm missing one? how creepy is that!?!?!

+ > the glamour babe posted at 6:37 PM < +